Privacy policy

PRIVACY POLICY

Last updated: August 5, 2026

1. INTRODUCTION

This Privacy Policy explains how DISTRYCT ("we", "us", or "our") collects, uses, stores, and protects your personal data when you visit or make a purchase from our website.

We are committed to protecting your privacy and handling personal data in accordance with applicable data protection legislation, including:

General Data Protection Regulation (GDPR)
UK GDPR
Data Protection Act 2018

2. DATA CONTROLLER

For matters relating to the processing of your personal data, you can contact us using the following details:

Email: info@distryct.com

Phone: +44 7537 106247

3. PERSONAL DATA WE COLLECT

3.1 Information you provide directly

We may collect information you provide to us directly, including:

Full name
Billing and shipping information
Email address
Phone number
Order and customer service information

3.2 Payment Information

Payments are processed securely through our payment service providers.

We do not store complete payment card details such as full card numbers.

Our payment providers may process information including:

Payment method details
Transaction information
Fraud prevention and verification data

3.3 Automatically collected data

When you use our website, certain information may be collected automatically, including:

IP address
Browser type
Device information
Website usage information
Pages visited and interactions with the website

3.4 Cookies and tracking technologies

We may use cookies and similar technologies to:

Ensure the website functions correctly
Analyze website performance
Improve the customer experience
Remember preferences
Provide advertising or marketing where appropriate consent has been obtained

4. HOW WE USE YOUR DATA

We may process your personal data for purposes including:

Processing and delivering your orders
Providing customer service
Managing payments and transactions
Preventing fraud and misuse
Complying with applicable legal obligations
Improving our website, products, and services
Sending marketing communications where permitted or where consent has been provided

5. LEGAL BASIS FOR PROCESSING (GDPR)

Where GDPR or UK GDPR applies, we may rely on the following legal bases:

Contractual necessity to process and fulfil your order
Legal obligations relating to accounting, taxation, and regulatory requirements
Legitimate interests relating to fraud prevention, security, and improving our services
Consent for certain marketing activities and non-essential cookies

6. SHARING YOUR DATA

We may share personal data with trusted third parties where necessary to operate our business and provide our services.

These may include:

Shopify and other ecommerce technology providers
Payment processing providers
Logistics, fulfilment, and shipping partners
Fraud prevention and security providers
Professional advisers and service providers where required

These parties are expected to process personal data appropriately and in accordance with applicable data protection requirements.

7. INTERNATIONAL DATA TRANSFERS

Some of our service providers may process or store personal data outside the European Economic Area or the United Kingdom.

Where required, appropriate safeguards may be used, including:

Standard Contractual Clauses (SCCs)
UK-approved international data transfer mechanisms
Data Privacy Framework arrangements where applicable
Other legally recognized safeguards

8. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to comply with legal obligations.

This may include:

Order and transaction information for periods required by accounting and tax legislation
Customer support information for as long as necessary to handle enquiries and disputes
Marketing information until consent is withdrawn or the information is no longer required

9. YOUR RIGHTS (EU & UK USERS)

Depending on applicable law, you may have rights including the right to:

Access your personal data
Request correction of inaccurate information
Request deletion of your personal data
Restrict certain processing activities
Object to certain processing
Request data portability
Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at:

info@distryct.com

10. DATA SECURITY

We use appropriate technical and organizational safeguards designed to protect personal information.

These may include:

SSL encryption
Secure payment processing
Access controls
Restricted access to customer information
Security measures provided by our ecommerce and payment platforms

11. COOKIES POLICY

We use cookies and similar technologies in accordance with applicable EU and UK requirements.

Where required, you may:

Accept or reject non-essential cookies
Adjust your cookie preferences
Withdraw consent for optional cookies

Cookie preferences can normally be managed through our website's cookie consent system.

12. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

13. CHILDREN'S DATA

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

14. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or applicable legal requirements.

Any updated version will be published on this page together with the revised date.

15. CONTACT

For privacy-related questions or requests: